I am a customer lover meaning my main objective is for my customers to be happy. If they are happy I am happy, because then I know I did everything right. Below is a very small (really very
small...) selection of some customer successes during my career so far:
- Turned around most important client relationship from high risk of losing contract into an extension of the contract for five years within six months time.
- Increased the first scan rate as well as scan frequency (index 148 vs prev. six months) by implementing a loyalty marketing strategy targeting to turn no customers into a scanning customer
and to turn frequent customers in scanning more frequently.
- Reduced points liability by 292k within a few weeks.
- Helped category managers improving the strategic orientation and further development of the product ranges and increasing the success of promotions by creating an inspirational storyline with
actionable insights.
I have of course many more examples which I can deliver depending on the requirements of the position you need to fill. So please do not hesitate to ask me for more examples depending on the need
you have. I am sure I can inspire you.